Terms of Service
Effective Date: July 20th, 2025
Welcome to Milo! These Terms of Service ("Terms") govern your use of the Milo app and related services ("Services") provided by Miloverse ("we," "our," or "us"). By accessing or using Milo, you agree to these Terms.
1. Who Can Use Milo
Milo is designed for children ages 7–13 but must be created and supervised by a parent or legal guardian.
Parents or guardians must create the account and manage permissions.
2. Your Responsibilities
By using Milo, you agree to:
- Provide accurate parent and child information (e.g. first name, email)
- Supervise your child's use of the app
- Keep login credentials private and secure
- Use Milo for non-commercial, personal purposes only
You also agree not to misuse Milo by attempting to reverse-engineer, exploit, or disrupt the Services.
3. Our Services
Milo offers:
- Interactive AI-powered conversations
- Emotional wellness tools (like breathing and doodling)
- Custom story and cartoon generation
- A private parental dashboard with insights
We may improve, change, or suspend features as needed.
4. Content Ownership
All stories, drawings, and creative content your child makes with Milo are theirs to keep.
However, we may store, analyze, or display anonymized versions to improve the product or demonstrate capabilities.
Milo's software, branding, and AI models remain our intellectual property.
5. Data & Privacy
Our use of your data is governed by our Privacy Policy.
You agree that Milo may store transcripts, dashboard logs, and (if enabled) voice recordings to enhance the experience and ensure safety.
You may request deletion of your data or your child's data at any time by contacting us.
6. Termination
You can stop using Milo at any time. We reserve the right to suspend or terminate accounts that:
- Violate these Terms
- Misuse the Service
- Engage in harmful behavior or create unsafe environments
7. Limitations of Liability
Milo is a wellness and creativity tool—not a licensed medical or therapeutic service.
We do not guarantee diagnosis, treatment, or emotional outcomes. Use is at your own discretion.
To the extent permitted by law, we are not liable for indirect damages, data loss, or disruptions.
8. Changes to Terms
We may update these Terms from time to time. If changes are significant, we'll notify you via email or in-app notice. Continued use means you accept the new Terms.
9. Contact
Got questions? We're here to help.